Email us with any question, bug, or feedback. We aim to reply within a few working days. To help us help you, include your device model, iOS version, and the username on your account.
Tap Initiate Scan on the home screen and point your camera at any barcode — a book, a grocery item, a parcel. Each barcode decodes into one unique monster. The same barcode always produces the same creature, so the rarest codes hide the rarest monsters. Scanning requires a device with a camera.
Open the Battle Arena, assemble a team of six monsters, and take on other collectors online. Element matchups, formation, a pre-battle reaction challenge, and tap-timing during attacks all influence the outcome — it's not stats alone.
Upgrade points are the in-game currency used across the app. You can buy point packs in the Monster Store via Apple in-app purchase. Purchases are processed securely by Apple; we never see your card details. Point packs are consumable and applied to your account immediately.
Purchases are handled by Apple. For refunds, visit reportaproblem.apple.com. If points didn't apply to your account after a purchase, email us with your Apple receipt and we'll put it right.
On the sign-in screen, tap Forgot password? Enter your email and you'll receive a 6-digit code to set a new password.
In the app, go to Settings → Account → Delete Account. Deletion is permanent. You can also email support@codemonsters.app from your registered address and we'll complete it within 30 days. See our Privacy Policy for details on data retention.
We don't sell your data, use advertising, or run third-party tracking. Full details are in our Privacy Policy.